The reasons why a user isn’t definitively exploding a service can be very diverse. Several features like visual design, accessible interface, simplicity or additional value offered, would help a user decide in favor of RCS. However we believe the main points why RCS is not triumphing among the users are the unacceptable glitches often faced.
Therefore in our blog we will pay special attention to explore the malfunctions of RCS. The aim will be the improvement of the performance of the service, to help refining an enriched messaging service.